User Backlash Forces OpenAI to Revive Old Models
OpenAI faces user dissatisfaction with GPT-5 as many prefer older models for their more human-like interactions. The company considers bringing back older versions.
OpenAI's recent rollout of its GPT-5 model has sparked user backlash as many users express dissatisfaction with the new version's performance compared to older models like GPT-4.1 and GPT-4o. CEO Sam Altman acknowledged the feedback during a Reddit Q&A, revealing that the company is considering allowing ChatGPT Plus subscribers to access the older model 4o due to its more conversational and friendly tone. Users reported that GPT-5 feels 'cold' and 'short,' with some even comparing it to a deceased friend. The rollout faced technical issues, causing delays and further frustration among users. Altman admitted the launch was not as smooth as anticipated, highlighting the challenges in transitioning to a more streamlined AI model. This situation illustrates the complexities and risks of rapidly evolving AI technologies, emphasizing the importance of user feedback and the potential emotional impacts of AI interactions in society. As OpenAI navigates these concerns, the ongoing reliance on older models showcases the need for thoughtful deployment of AI systems that consider user preferences and emotional responses.
Why This Matters
This article matters as it highlights the risks associated with AI deployment, particularly user dissatisfaction and emotional impacts. Understanding these issues is crucial for developers and stakeholders to ensure AI technologies are user-centered and emotionally intelligent. The backlash against GPT-5 underscores the need for companies like OpenAI to consider user feedback seriously and maintain open lines of communication during technological transitions.